EMMA

After every incoming call, AiLogica provides you with a complete overview of the communication by allowing you to choose one of the 4 levels, ensuring immediate updates, meaningful control, and full transparency.

1. Brief Notification (SMS / Email)

Instant notification for immediate action.

You receive the key details of each call in real time directly on your mobile phone or email, so you immediately know what happened and whether intervention is required.

Typically includes:
Caller’s full name, contact phone number, main request (e.g. pending document), and the brief response provided by the digital assistant.

2. Call Summary (Smart Call Summary)

The essence of the communication at a glance.

A clear, structured presentation within the platform, generated by AI for rapid understanding without unnecessary details.

Typically includes:
Call duration, caller details, subject of communication, actions taken by the digital assistant, and the recommended next step
(e.g. “Your action is required” or “The request has been completed”).

3. Detailed Call Description

A complete picture of the communication, in natural language.

A detailed narrative describing the flow of the conversation, the tone and needs of the caller, as well as the information exchanged.

Ideal for:
Cases where deeper understanding of the incident is required, without the need to listen to the call recording.

Note regarding the audio samples

The audio examples presented on the website have been created as part of testing the digital assistants. The conversations include voices of real individuals, with their explicit consent, and do not relate to real clients or actual incidents. All data, names, and scenarios are fictional and are used exclusively for demonstrating the system’s functionality.