FAQ
No.
The AI Voice Agent operates strictly under predefined rules and client-provided instructions.
It does not act independently or make decisions with legal or professional impact.
An AI Voice Agent is an intelligent, voice-enabled digital assistant designed to communicate naturally with your customers.
It understands natural language, answers questions, schedules appointments, handles routine requests, and escalates complex issues when needed.
Available 24/7 with no call limits.
The agent operates through a dedicated phone line.
You simply forward your existing number to this line — no changes to your phone system are required.
No.
The service runs entirely in the cloud. No hardware, software installation, or technical expertise is required.
Yes.
The AI Voice Agent integrates with CRMs, calendars, Google Sheets, and other platforms via APIs.
Proper training requires experience and structure.
The AiLogica team handles the full setup process. You only complete a short questionnaire.
Yes.
The agent’s tone, language, greetings, and expressions can be fully customized to match your brand.
A traditional IVR relies on keypad menus.
The AI Voice Agent understands and responds to natural human speech — no menus, no buttons.
No.
The service is offered as a flexible monthly subscription with no long-term commitment.
Yes.
It automatically answers incoming calls 24/7, subject to network availability.
Yes.
It supports multiple languages and voice styles, tailored to your business identity.
Yes.
The agent can schedule appointments, update your calendar, and confirm bookings automatically.
It uses advanced AI models to understand intent, context, and conversation flow in real time.
Yes.
The agent is trained on your procedures, guidelines, products, services, scripts, and FAQs — responding exactly as your staff would.
After each call, an automatic summary is generated.
You receive notifications via SMS, email, or the platform, with full conversation access.
It is a required one-time setup step and includes:
• Business information collection
• Tool and calendar integrations
• System prompt creation
• Testing and refinements
• Delivery of a fully operational agent
The setup fee covers configuration only and is separate from the monthly subscription.
